Effective Date: February 20, 2026

Welcome to Essence of the Soul Shop. By accessing this website or purchasing from us, you agree to the following Terms & Conditions.

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1. Business Information

Essence of the Soul Shop is an online store offering handcrafted skincare and body care products within the United States.

All products are intended for external use only.

By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.

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2. Product Use & Safety Disclaimer

Our products are handmade in small batches using carefully selected ingredients.

• For external use only.

• Avoid contact with eyes.

• Perform a patch test before full application.

• Discontinue use if irritation occurs.

Customers are responsible for reviewing ingredient lists before purchase.

Essence of the Soul Shop is not responsible for allergic reactions, sensitivities, misuse of products, or failure to follow usage instructions.

Our products and statements have not been evaluated by the U.S. Food and Drug Administration (FDA). Products are not intended to diagnose, treat, cure, or prevent any disease.

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3. Orders & Payments

All prices are listed in U.S. dollars.

We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, or product availability.

Orders are processed after payment is successfully completed.

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4. Shipping

Orders are processed within 1–3 business days (excluding weekends and holidays).

All orders are shipped via USPS.

Shipping fees and delivery estimates are provided at checkout and in our Shipping Policy.

We are not responsible for delays caused by the shipping carrier.

Customers are responsible for providing accurate shipping information. We are not liable for packages delivered to incorrect addresses provided at checkout.

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5. Returns & Refunds

Due to the personal nature of skincare products, all sales are final unless an item arrives damaged.

If your item arrives damaged, you must contact us within 48 hours of delivery with photo evidence.

Refunds or replacements are issued at our discretion.

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6. Intellectual Property

All website content, including text, images, branding, and product descriptions, is the property of Essence of the Soul Shop and may not be copied or used without written permission.

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7. Limitation of Liability

To the fullest extent permitted by law, Essence of the Soul Shop shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Use of our products is at your own risk.

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8. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.

Terms & Conditions